Anne-Marie Tomchak is the UK Editor of Mashable, a media and entertainment company at the forefront of tech, science and digital culture. She has spent over a decade reporting and presenting for national and international broadcasters including the BBC, RTE, Deutsche Welle, American Public Media and NPR. In 2013, Anne-Marie launched the social media investigative unit BBC Trending. During her time at the corporation, she also developed the mobile video offering on the BBC News app and fronted live social broadcasts. Anne-Marie is one of the leading digital media voices contextualizing the role of technology in the modern world. She has made a number of feature length TV documentaries for Ireland’s national broadcaster including ‘Cloud Control: Who Owns Your Data?’ (Nov 2016) about big data and digital fingerprints and “Will A Robot Steal My Job” (Nov 2017) about the impact of AI and automation on the workforce.
Chatbots have been around since 2015 and they have, thus far, made marketers (very) happy. However, only a few Chatbots in the news and media industry have been effective, user-friendly – and patient. Join this session to find out who, from the chatbot population, is the good, the bad, and the ugly.